Job summary

Cape Town, South Africa, Africa
Career Level:
Mid Career (2+ years of experience)
High School
Job type:
Full time

Customer Service Team Leader (Call Centre) (Ref 105)

About this job

UNFORTUNATELY, THIS POSITION HAS BEEN FILLED. N/subs.  Market related salary which include benefits.  Require person Grade 12 plus 24 months experience as a Customer Service Team Leader.  This position involves shift work Mon – Sun 08:00 – 21:00 including public holidays.  Will manage a team of ± 15 contact centre staff and set goals with team members covering performance, quality and development. 



Drive the achievement of targets and maintain a focused and highly motivated team.  Coach and develop and ensure continuous communication, feedback etc.  Must be computer literate, have proven leadership skills and an ability to motivate.  Please submit your CV with photo as a Word Document and kindly let me know what you are currently earning please?

Job keywords/tags:  centre staff and set goals
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